Shipping policy
**Shipping Policy**
Thank you for choosing xuneno.com. We are committed to delivering your order accurately and in good condition.
**Shipment processing time**
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
**Shipping rates & delivery estimates**
Shipping charges for your order are FREE. We offer standard shipping across all supported regions.
* Standard Shipping: 3-7 business days — FREE
**Shipment confirmation & Order tracking**
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
**Customs, Duties and Taxes**
xuneno.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
**Damages**
xuneno.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
**International Shipping**
We currently offer worldwide shipping. Delivery times for international orders typically range from 7-21 business days depending on the destination.